Eyewear Specialist & Patient Care Optician

VSP Ventures; Reno (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

VSP Vision in Reno, NV seeks an eyewear specialist to help customers find eyeglasses and contact lenses that best fit their prescription and lifestyle. You will provide top-tier service, assist with frame selection, and coordinate measurements and prescriptions with care.

The role involves recommending lenses and coatings, processing orders, and documenting patient interactions in the practice software. A fast-paced environment requires clear communication and teamwork.

Qualifications

• 1–2 years of experience in a related field.
• State licensure as an optician, if required by state.
• Proficient with MS Office and practice management software.
• Strong verbal and written communication; multitasking in a fast-paced setting.
• Ability to document patient interactions clearly.

Responsibilities

• Determine the reason for the patient’s visit and deliver eyewear recommendations.
• Deliver exceptional customer service to attract and retain customers.
• Assist customers in frame selection and coordinate measurements with prescriptions.
• Recommend lenses, coatings, and frames based on needs and lifestyle.
• Take measurements and dispense eyewear; assist with adjustments.

Skills

Customer service

Communication

Multitasking

Teamwork

Verbal communication

Education

State Optician licensure (if required)

Tools

MS Office

Job description

VSP Vision in Reno, NV seeks an eyewear specialist to help customers find eyeglasses and contact lenses that best fit their prescription and lifestyle. You will provide top-tier service, assist with frame selection, and coordinate measurements and prescriptions with care.

The role involves recommending lenses and coatings, processing orders, and documenting patient interactions in the practice software. A fast-paced environment requires clear communication and teamwork.