Eyewear Specialist & Optician

VSP Vision; Saratoga (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

VSP Vision is seeking an optician-like associate focused on helping customers find eyeglasses and contact lenses that match each patient’s needs. You will provide high-quality service, assist with frame and lens selections, and ensure accurate pricing and timely delivery.

The role emphasizes patient care, teamwork, and efficient use of practice software. You will also assist with insurance billing, documentation, and special projects while maintaining a welcoming, professional environment for

Qualifications

• One to two years of experience in related field.
• Optician licensure or certification as required by state.
• Working knowledge of MS Office package.
• Ability to multitask in a fast-paced environment.
• Effective verbal and written communication skills.
• Strong interpersonal and rapport-building abilities.
• Ability to ask relevant questions to identify customer needs.

Responsibilities

• Determine the reason for the patient's visit and deliver eyewear recommendations.
• Deliver exceptional customer service to attract and retain customers.
• Assist customers in selecting frames and coordinate with measurements and prescription.
• Recommend lenses, coatings, and frames to suit needs and features.
• Take measurements, assist with adjustments, and dispense eyewear.
• Provide accurate pricing and delivery quotes to patients.
• Communicate enthusiastically to meet patient expectations and support team.
• Merchandise display daily and maintain cleanliness.
• Assist with insurance billing and processing orders.
• Document all patient communication in the practice software.
• Work on special projects and other duties as assigned.

Skills

Customer service

Communication

Sales

Multitasking

Attention to detail

Teamwork

Problem solving

Education

Optician licensure/certification

Tools

MS Office

Job description

VSP Vision is seeking an optician-like associate focused on helping customers find eyeglasses and contact lenses that match each patient’s needs. You will provide high-quality service, assist with frame and lens selections, and ensure accurate pricing and timely delivery.

The role emphasizes patient care, teamwork, and efficient use of practice software. You will also assist with insurance billing, documentation, and special projects while maintaining a welcoming, professional environment for