Eyewear Specialist & Optical Advisor

Total Vision; San Jose (CA); On-site; USD 42,000 - 70,000; Full time

Job summary

Total Vision LLC in California is seeking an optician/eyewear specialist to assist patients with frame and lens selection, ensure proper fit, and explain lens options, coatings, and care. The role emphasizes accurate insurance verification, patient service, and collaboration with lab staff for edging and surfacing.

The position prefers bilingual capabilities in English and Spanish or Hindi and values strong communication, teamwork, and a customer‑focused mindset to achieve successful eyewear

Qualifications

• High school diploma or GED with 2–3 years related experience or equivalent.
• Bilingual in English and Spanish or Hindi preferred.

Responsibilities

• Assists patients with proper frame and lens selection.
• Educates patients on options for clear lenses, sunglasses, and other needs.
• Ensures proper fit and measurements for lens types including single vision, bifocal, and progressive.
• Verifies patient insurance and explains benefits.
• Dispenses glasses and guides adaptation to prescriptions and lens types.
• Lab experience in edging, finishing and surfacing preferred.

Skills

Customer service

Sales

Team player

Optical knowledge

Bilingual

Cross-training

Communication

Computer skills

Education

High school diploma / GED

Tools

Excel

Inventory software

Payroll systems

Word

Project management software

Email

Job description

Total Vision LLC in California is seeking an optician/eyewear specialist to assist patients with frame and lens selection, ensure proper fit, and explain lens options, coatings, and care. The role emphasizes accurate insurance verification, patient service, and collaboration with lab staff for edging and surfacing.

The position prefers bilingual capabilities in English and Spanish or Hindi and values strong communication, teamwork, and a customer‑focused mindset to achieve successful eyewear