Eyewear Sales & Fitting Specialist

BlackCube Labs; El Cajon (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Total Vision LLC is seeking a patient-focused eyewear specialist to join our California practices. You will assist patients in frame and lens selection, explain options, and ensure accurate measurements.

Ideal candidates have a GED, 2–3 years related experience, bilingual English/Spanish, strong customer service, and basic computer skills. Optical knowledge is preferred and willingness to cross-train across roles.

Qualifications

• High school diploma or GED with 2–3 years related experience or equivalent.
• Bilingual in English and Spanish.

Responsibilities

• Assist patients with frame and lens selection.
• Educate patients on frame/lens options and needs.
• Ensure proper fit and measurements for lens types.
• Educate on benefits of multiple eyewear options.
• Verify patient insurance and explain benefits.
• Dispense glasses and advise on adaptation to prescriptions.
• Assist with repairs and adjustments.
• Ensure timely return calls and inform patients of delays.
• Support other office tasks as needed.
• Lab experience in edging, finishing and surfacing preferred.

Skills

Customer Service

Sales

Team Player

Computer Skills

Language Skills

Optical Knowledge

Cross-Training

Bilingual English/Spanish

Education

GED or High School Diploma

Tools

Manufacturing Software

Payroll Systems

Excel

Inventory Software

Order Processing Systems

Project Management Software

Word

Email Software

Job description

Total Vision LLC is seeking a patient-focused eyewear specialist to join our California practices. You will assist patients in frame and lens selection, explain options, and ensure accurate measurements.

Ideal candidates have a GED, 2–3 years related experience, bilingual English/Spanish, strong customer service, and basic computer skills. Optical knowledge is preferred and willingness to cross-train across roles.