Eyewear Concierge & Vision Care Advisor

Total Vision LLC; Chino Hills (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Total Vision LLC is seeking an energetic team member in California to support busy optometry practices. You will assist patients with frame and lens choices and ensure smooth in-office operations.

You will educate patients on lens options, verify insurance benefits, take precise measurements, dispense glasses, and assist with repairs. Optical knowledge and strong customer service are essential.

Qualifications

• High school diploma or GED with 2–3 years related experience or equivalent
• Optical experience preferred but not required

Responsibilities

• Assist patients with frame and lens selection
• Educate patients on options for clear lenses and sunglasses
• Ensure proper fit and measurements for single vision, bifocal, progressive lenses
• Explain benefits of multiple glasses to fill eye care needs
• Verify patient insurance and explain benefits
• Dispense glasses and assist with adaptations and adjustments
• Assist with repairs and office tasks as needed
• Lab experience in edging, finishing and surfacing preferred

Skills

Customer Service

Sales

Team Player

Computer Skills

Optical Knowledge

Cross-Training

Education

High School Diploma or GED

Job description

Total Vision LLC is seeking an energetic team member in California to support busy optometry practices. You will assist patients with frame and lens choices and ensure smooth in-office operations.

You will educate patients on lens options, verify insurance benefits, take precise measurements, dispense glasses, and assist with repairs. Optical knowledge and strong customer service are essential.