Eyewear Specialist: Frame & Lens Consultant

Total-Vision-5; Los Angeles (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Bonuses

Equity

Commissions

Job summary

Total Vision LLC in Los Angeles, CA is seeking an optician/optical assistant to help patients select frames and lenses, educate them on options, verify insurance, and ensure accurate measurements for single vision, bifocal, and progressive lenses.

You will dispense glasses, assist with repairs, and coordinate with labs for edging and surfacing. Bilingual English and Spanish or Japanese is preferred; strong customer service and teamwork are essential.

Qualifications

• High school diploma or GED; 2–3 years related experience and/or training, or equivalent combination.
• Bilingual in English and Spanish or Japanese.
• Customer service and sales-oriented capabilities.

Responsibilities

• Assist patients with proper frame and lens selection.
• Educate patients on options for lenses and sunglasses.
• Ensure proper fit and measurements for single vision, bifocal, progressive lenses, etc.
• Educate on benefits of multiple pairs of glasses.
• Verify patient insurance and explain benefits.
• Dispense glasses and explain adaptation to prescriptions.
• Assist with repairs and adjustments.
• Ensure timely return of patient phone calls and inform about delays.
• Assist with other office tasks as needed.
• Lab experience in edging, finishing and surfacing preferred.

Skills

Customer service

Sales

Team player

Optical knowledge

Education

High school diploma or GED

Tools

Excel

Inventory Software

Payroll Systems

Word

Email Software

Job description

Total Vision LLC in Los Angeles, CA is seeking an optician/optical assistant to help patients select frames and lenses, educate them on options, verify insurance, and ensure accurate measurements for single vision, bifocal, and progressive lenses.

You will dispense glasses, assist with repairs, and coordinate with labs for edging and surfacing. Bilingual English and Spanish or Japanese is preferred; strong customer service and teamwork are essential.