Eyewear Specialist: Customer-First Optician

Vsp-Visio; Calabasas (CA); On-site; USD 27,000 - 34,000; Full time

Job summary

VSP Vision in Calabasas, CA is hiring for a full-time optician to help customers find eyeglasses and contact lenses that best match their needs. You will assist with frame selection, measurements, and dispensing eyewear while ensuring top-tier patient service.

The role involves pricing accuracy, insurance processing, and active engagement with patients to meet expectations. Prior optical retail experience is preferred; licensure may be required by state law.

Qualifications

• 1–2 years of experience in eyewear/optical retail.
• State licensure or certification as an optician where required.
• Proficient with practice software and billing procedures.

Responsibilities

• Assist customers in selecting frames and coordinate with measurements and prescriptions.
• Provide eyewear recommendations, lens options, and coatings.
• Take measurements, dispense eyewear, and manage pricing and delivery quotes.
• Document patient communications in practice software and assist with insurance processing.
• Maintain merchandising and assist with special projects.

Skills

Customer service

Communication

Eyewear knowledge

Education

State optician licensure (where required)

Tools

MS Office

Job description

VSP Vision in Calabasas, CA is hiring for a full-time optician to help customers find eyeglasses and contact lenses that best match their needs. You will assist with frame selection, measurements, and dispensing eyewear while ensuring top-tier patient service.

The role involves pricing accuracy, insurance processing, and active engagement with patients to meet expectations. Prior optical retail experience is preferred; licensure may be required by state law.