Eyewear Sales Specialist — Patient Care & Frame Fitting

Optical Outlets; Estero (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonuses and commissions

Job summary

Optical Outlets is seeking an enthusiastic optician assistant to assist patients and support the Doctor and Office Manager. The role focuses on delivering exceptional customer service, guiding frame and lens choices, and handling transactions with accuracy.

The ideal candidate has 1–2 years of experience, a Florida Optician License, and strong communication skills in English; bilingual Spanish is a plus. This on-site position offers opportunities to grow within a supportive practice.

Qualifications

• 1–2 years of experience in related field.
• Working knowledge of MS Office package.
• Demonstrated ability to successfully perform multiple tasks in a fast-paced environment.
• Effective verbal communication skills to prioritize multiple tasks and to be available for inquiries.
• Effective written communication skills to clearly document customer situations.
• Excellent interpersonal and rapport-building skills.
• Fluent English; bilingual Spanish preferred.

Responsibilities

• Assist patients with merchandise selection, fitting frames, and dispensing eyewear.
• Attract and retain customers by providing unsurpassed customer service.
• Greet customers and explain the process transparently.
• Resolve visual problems or challenges for customers.
• Manage customer transactions at time of purchase.
• Support Right the First Time focus for outstanding patient satisfaction.

Skills

Customer service

Bilingual English/Spanish

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

MS Office

Education

Florida Optician License

Tools

MS Office

Job description

Optical Outlets is seeking an enthusiastic optician assistant to assist patients and support the Doctor and Office Manager. The role focuses on delivering exceptional customer service, guiding frame and lens choices, and handling transactions with accuracy.

The ideal candidate has 1–2 years of experience, a Florida Optician License, and strong communication skills in English; bilingual Spanish is a plus. This on-site position offers opportunities to grow within a supportive practice.