Optical Sales Associate: Frame Fitting & Patient Care

Optical Outlets; Fort Myers (FL); On-site; USD 38,000 - 66,000; Full time

Job summary

Optical Outlets is seeking an optician assistant to support patients, assist with frame selection, and dispense eyewear. The role emphasizes exceptional customer service and clear communication with patients and staff. Candidates should have 1–2 years of related experience and familiarity with MS Office.

Florida licensing is preferred for this position. This on-site role requires strong multitasking abilities in a fast-paced environment and a commitment to accuracy in measurements and fittings.

Qualifications

• Two years of related experience preferred.
• Basic computer skills and familiarity with patient management tasks.
• Excellent verbal and written communication for patient interactions.

Responsibilities

• Assist patients with frame selection and dispensing eyewear.
• Explain processes clearly and provide outstanding customer service.
• Greet and guide patients, assist with merchandising and fitting.
• Record measurements accurately and ensure correct adjustments.
• Coordinate with Office Manager and Doctor as needed.
• Support other staff with complex customer needs and prescriptions.

Skills

Customer service

Effective communication

Multi-tasking

Questioning skills

Problem solving

Listening

Interpersonal skills

Bilingual English/Spanish (preferred)

Education

Florida Optician License (preferred)

Tools

MS Office

Job description

Optical Outlets is seeking an optician assistant to support patients, assist with frame selection, and dispense eyewear. The role emphasizes exceptional customer service and clear communication with patients and staff. Candidates should have 1–2 years of related experience and familiarity with MS Office.

Florida licensing is preferred for this position. This on-site role requires strong multitasking abilities in a fast-paced environment and a commitment to accuracy in measurements and fittings.