Eyewear Sales & Fitting Specialist

Optical Outlets; Naples (FL); Hybrid; USD 38,000 - 58,000; Full time

Job summary

Optical Outlets is seeking an Optical Sales Associate to assist patients with eyewear selection, fit frames, and dispense lenses. You will greet customers, explain processes clearly, and help resolve visual needs in a fast-paced retail setting.

Experience with customer service and basic MS Office skills is preferred. Bilingual English/Spanish is a plus and Florida Optician license is preferred.

Qualifications

• One to two years of experience in related field.
• Proven ability to perform multiple tasks in a fast-paced environment.
• Effective verbal communication skills to prioritize tasks and handle inquiries.
• Effective written communication skills to document customer situations and confirmations.
• Excellent interpersonal and rapport-building skills.

Responsibilities

• Assist patients with merchandise selection, fitting frames, and dispensing eyewear.
• Greet customers and explain the process transparently for a positive first interaction.
• Resolve visual problems and provide guidance on frames and lenses for lifestyle and budget.
• Handle customer transactions and maintain accurate records at purchase.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Problem solving

Education

Florida Optician License

Tools

MS Office

Job description

Optical Outlets is seeking an Optical Sales Associate to assist patients with eyewear selection, fit frames, and dispense lenses. You will greet customers, explain processes clearly, and help resolve visual needs in a fast-paced retail setting.

Experience with customer service and basic MS Office skills is preferred. Bilingual English/Spanish is a plus and Florida Optician license is preferred.