Eyewear Sales Associate — Customer-Focused Fitting Pro

Optical Outlets; Riverview (FL); Hybrid; USD 38,000 - 62,000; Full time

Job summary

Optical Outlets in Riverview, FL is seeking an experienced Optician to assist patients while supporting the Doctor and Office Manager. You will greet customers, help with merchandise selection, measure, fit eyewear, and explain the process clearly.

The ideal candidate has 1–2 years in a related field, Florida Optician license, and strong MS Office and communication skills. Bilingual English/Spanish is a plus. This role emphasizes exceptional service and right-the-first-time accuracy.

Qualifications

• 1–2 years of experience in related field.
• Working knowledge of MS Office package.
• Demonstrated ability to multitask in a fast-paced environment.
• Effective verbal communication to handle inquiries and prioritize tasks.
• Strong written communication to document customer situations.
• Excellent interpersonal and rapport-building skills.
• Ability to ask relevant questions to identify customer needs.
• Proven problem-solving, negotiation, and decision-making skills.

Responsibilities

• Assist patients with merchandise selection, fitting frames, and dispensing eyewear.
• Greet customers and explain the process transparently.
• Provide unsurpassed customer service to attract and retain customers.
• Serve as center of excellence with focus on Right the First Time for patient satisfaction.
• Handle transactions at point of purchase.
• Inform Office Manager of any office problems noted by staff, doctors, or patients.
• Perform all tasks assigned by Office Manager.

Skills

Customer service

MS Office

Multi-tasking

Verbal communication

Written communication

Interpersonal skills

Problem solving

Listening

Questioning

Discretion

Education

Florida Optician License

Tools

MS Office

Job description

Optical Outlets in Riverview, FL is seeking an experienced Optician to assist patients while supporting the Doctor and Office Manager. You will greet customers, help with merchandise selection, measure, fit eyewear, and explain the process clearly.

The ideal candidate has 1–2 years in a related field, Florida Optician license, and strong MS Office and communication skills. Bilingual English/Spanish is a plus. This role emphasizes exceptional service and right-the-first-time accuracy.