Eyewear Sales & Patient Care Consultant

MyEyeDr.; Downingtown (Chester County); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Vision coverage

Associate discounts

Zusammenfassung

MyEyeDr. in Downingtown, PA is seeking an Eyewear Consultant to support doctors and teams while helping patients see and look their best. No optical experience? Training and tools are provided to learn the industry and deliver a best-in-class patient experience.

This role involves assisting patients with eyewear and lens selection, explaining insurance benefits, and collaborating with optometrists to ensure seamless service. Weekend and evening shifts may be required.

Qualifikationen

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)

Aufgaben

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Kenntnisse

Customer service

Sales

Team player

Jobbeschreibung

MyEyeDr. in Downingtown, PA is seeking an Eyewear Consultant to support doctors and teams while helping patients see and look their best. No optical experience? Training and tools are provided to learn the industry and deliver a best-in-class patient experience.

This role involves assisting patients with eyewear and lens selection, explaining insurance benefits, and collaborating with optometrists to ensure seamless service. Weekend and evening shifts may be required.