Eyewear Consultant: Patient Care & Sales

MyEyeDr; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Vision coverage

Associate discounts

Role-specific training

Job summary

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare while supporting doctors and teams. You will help patients see, look, and be their best with comprehensive product guidance and insurance explanations.

Training will be provided for those new to optics, and weekend/evening shifts may be required to ensure a superior patient experience. As a valued team member, you will collaborate with clinicians, learn about eyewear selections, and contribute to achieving office goals.

Qualifications

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required).
• A proactive approach to problem solving with an entrepreneurial spirit.
• Willing to learn about industry, product, and services.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs.
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit.
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust.
• Provide patients with comprehensive explanation of insurance benefits.
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear.
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames.
• Collaborate with doctor(s) and team members to provide seamless patient experience.
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients.
• Participate in other office duties as assigned

Skills

Customer service

Sales experience

Problem solving

Team player

Willing to learn

Job description

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare while supporting doctors and teams. You will help patients see, look, and be their best with comprehensive product guidance and insurance explanations.

Training will be provided for those new to optics, and weekend/evening shifts may be required to ensure a superior patient experience. As a valued team member, you will collaborate with clinicians, learn about eyewear selections, and contribute to achieving office goals.