Eyewear Sales & Fit Specialist - Patient-Focused

MyEyeDr; Keyser (WV); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare and exceptional customer service while guiding patients through eyewear choices and insurance explanations. Training will be provided, and weekend/evening shifts may be required.

You will work with an Office General Manager and a collaborative team to deliver a best-in-class patient experience in a fast-paced environment, contributing to sales goals and community trust.

Qualifications

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
• A proactive approach to problem solving with an entrepreneurial spirit
• Willing to learn about industry, product, and services
• Ability to sell with a desire to meet office goals with a 'can do' attitude
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment
• Team player who is willing to collaborate to provide the best patient experience

Responsabilités

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Connaissances

Customer service

Sales experience

Team player

Problem solving

Willingness to learn

Description du poste

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare and exceptional customer service while guiding patients through eyewear choices and insurance explanations. Training will be provided, and weekend/evening shifts may be required.

You will work with an Office General Manager and a collaborative team to deliver a best-in-class patient experience in a fast-paced environment, contributing to sales goals and community trust.