Eyewear Sales & Care Consultant

MyEyeDr; Franklin (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonuses and commissions (role specific

Medical and dental coverage

Vision coverage

401(k) with company match

PTO and paid holidays

Job summary

MyEyeDr. Eyewear Consultant role is available in Franklin, TN, offering training and tools to learn the eyewear industry. You will support doctors and teams to help patients see, look, and be their best, delivering a best-in-class experience.

Responsibilities include helping patients choose frames and lenses, explaining insurance benefits, and contributing to a positive, patient‑centered journey. Some weekend/evening shifts apply; comprehensive benefits and growth opportunities are provided.

Qualifications

• Experience in a customer facing or sales related position.
• A proactive approach to problem solving with an entrepreneurial spirit.
• Willing to learn about industry, product, and services.
• Ability to sell with a desire to meet office goals with a “can do” attitude.
• Friendly, caring, and patient-centric person who thrives in a fast‑paced environment.
• Team player who is willing to collaborate to provide the best patient experience.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Skills

Customer service

Sales ability

Team player

Problem solving

Willing to learn

Job description

MyEyeDr. Eyewear Consultant role is available in Franklin, TN, offering training and tools to learn the eyewear industry. You will support doctors and teams to help patients see, look, and be their best, delivering a best-in-class experience.

Responsibilities include helping patients choose frames and lenses, explaining insurance benefits, and contributing to a positive, patient‑centered journey. Some weekend/evening shifts apply; comprehensive benefits and growth opportunities are provided.