Eyewear Sales & Care Consultant

MyEyeDr; Chicago (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Vision coverage

Associate discounts on products

Job summary

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare and assist patients with eyewear choices, supported by our trusted team of doctors. No optical experience is required as comprehensive training is provided, with potential weekend and evening shifts and reporting to the Office General Manager.

Join a patient‑centric team focused on delivering a best-in-class experience. We offer growth, training, and a collaborative environment where you help patients see and live their

Qualifications

• Experience in a customer facing or sales position (Retail, Hospitality or Optical field preferred, but not required).
• A proactive approach to problem solving with an entrepreneurial spirit.
• Willing to learn about industry, product, and services.
• Ability to sell with a desire to meet office goals with a “can do” attitude.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Skills

Customer service

Sales mindset

Problem solving

Team collaboration

Willingness to learn

Job description

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare and assist patients with eyewear choices, supported by our trusted team of doctors. No optical experience is required as comprehensive training is provided, with potential weekend and evening shifts and reporting to the Office General Manager.

Join a patient‑centric team focused on delivering a best-in-class experience. We offer growth, training, and a collaborative environment where you help patients see and live their