Eyewear Sales Associate - Elevate Customer Experience

Luxottica; Traverse City (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

LensCrafters in Traverse City, MI is seeking a Sales Associate to deliver exceptional customer experiences and drive sales in eyewear and lens solutions. You will guide patients in frame selection, discuss coatings and prescriptions, and ensure accurate measurements with our optical team.

Join a fast-paced retail environment that values team collaboration, high service standards, and a welcoming atmosphere for customers and colleagues alike.

Qualifications

• High School Diploma or GED.
• 1+ years experience in retail or customer service.
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills.
• Embrace new technology & change with high level of accuracy.
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.
• Strong communication skills (both oral and written).
• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment.

Responsibilities

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
• Helps foster an inclusive culture by treating customers and colleagues with respect.

Skills

Retail sales

Customer service

Communication skills

Multi-tasking

Tech-savvy

Education

High School Diploma or GED

Tools

Point of sale systems

Calculators

Job description

LensCrafters in Traverse City, MI is seeking a Sales Associate to deliver exceptional customer experiences and drive sales in eyewear and lens solutions. You will guide patients in frame selection, discuss coatings and prescriptions, and ensure accurate measurements with our optical team.

Join a fast-paced retail environment that values team collaboration, high service standards, and a welcoming atmosphere for customers and colleagues alike.