Eyewear Retail Team Lead

EssilorLuxottica; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

LensCrafters, part of EssilorLuxottica, is seeking a Team Lead for our store in San Antonio. The role focuses on delivering exceptional customer service while managing key optical and lab processes to achieve store success.

Responsibilities include assisting customers with selections, providing recommendations, and supporting sales staff. Leadership and training experience, plus basic optics knowledge, are highly valued.

Qualifications

• HS diploma/GED
• Strong optical & retail experience
• Knowledge of current optical theory & merchandise
• Strong communicator & listener
• Strong inter-personal skills
• Strong basic math skills
• Sales skills
• Problem solving ability
• Familiarity with cash register, computers & calculators
• Leadership & training experience
• Edging & mounting experience
• Basic optics knowledge & optical measurement experience

Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service
• Proactive & solution driven, accurate execution & product knowledge
• Assists customers with selections, provides recommendations, assists sales associates
• Serves as a responsible alternate store key holder

Skills

Leadership

Communication

Sales skills

Problem solving

Math skills

Interpersonal skills

Customer service

Education

HS diploma/GED

Tools

Cash register

Computers

Calculators

Job description

LensCrafters, part of EssilorLuxottica, is seeking a Team Lead for our store in San Antonio. The role focuses on delivering exceptional customer service while managing key optical and lab processes to achieve store success.

Responsibilities include assisting customers with selections, providing recommendations, and supporting sales staff. Leadership and training experience, plus basic optics knowledge, are highly valued.