Eyewear Consultant: Customer Care & Frame Sales

MyEyeDr.; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Vision coverage

Associate discounts on products

Training provided

Job summary

MyEyeDr. is seeking an Eyewear Consultant to deliver personalized eyecare and a best-in-class patient experience. You will support doctors and teams, assist with eyewear selection, explain insurance benefits, and participate in training to learn about our products and services. Weekend and evening shifts may be required.

No optical experience is necessary as training and tools are provided to learn about our industry and to help patients see and live their best lives.

Qualifications

• Experience in a customer facing or sales role.
• Proactive problem-solving with an entrepreneurial spirit.
• Willing to learn about industry, product, and services.
• Ability to sell with a desire to meet office goals with a “can do” attitude.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who is willing to collaborate to provide the best patient experience.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs.
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit.
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust.
• Provide patients with comprehensive explanation of insurance benefits.
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear.
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames.
• Collaborate with doctor(s) and team members to provide seamless patient experience.
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients.
• Participate in other office duties as assigned.

Skills

Customer service

Sales experience

Product knowledge

Insurance explanation

Team player

Job description

MyEyeDr. is seeking an Eyewear Consultant to deliver personalized eyecare and a best-in-class patient experience. You will support doctors and teams, assist with eyewear selection, explain insurance benefits, and participate in training to learn about our products and services. Weekend and evening shifts may be required.

No optical experience is necessary as training and tools are provided to learn about our industry and to help patients see and live their best lives.