Eyewear Concierge & Sales Advisor

MyEyeDr.; Durham (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Growth opportunities

Vision coverage

Associate discounts on products

Job summary

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare and support a trusted community of doctors and teams. No optical experience is required, as comprehensive training and tools will be provided to learn this industry.

You will help patients see, look, and be their best while contributing to a high-quality vision care experience. The role reports to the Office General Manager and may require some weekend and evening shifts.

Qualifications

• Experience in a customer facing or sales related position is a plus.
• Proactive approach to problem solving with an entrepreneurial spirit.
• Willing to learn about industry, product, and services.
• Ability to sell with a desire to meet office goals with a “can do” attitude.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who collaborates to provide the best patient experience.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience built on relationship and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize training to fit, measure, and adjust eyeglasses from a wide selection of eyewear
• Complete optometric tasks in partnership with the Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Skills

Customer service

Sales experience

Team player

Willing to learn

Job description

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare and support a trusted community of doctors and teams. No optical experience is required, as comprehensive training and tools will be provided to learn this industry.

You will help patients see, look, and be their best while contributing to a high-quality vision care experience. The role reports to the Office General Manager and may require some weekend and evening shifts.