Eyewear Concierge & Optician Specialist

VSP Ventures; Bakersfield (CA); On-site; USD 40,000 - 65,000; Full time

Job summary

VSP Vision is seeking a guest-focused optician to help customers find eyewear solutions that best match their prescriptions and lifestyle. You will guide patients through frame and lens selections, ensure precise measurements, and coordinate with optometrists to deliver accurate prescriptions.

The role emphasizes exceptional customer service, efficient problem solving, and thorough documentation in the practice management system.

Qualifications

• 1–2 years of related field experience.
• State licensure as optician if required by state.
• Proficiency with MS Office and basic software tools.
• Strong communication and customer service skills.

Responsibilities

• Assist customers in selecting frames and coordinate measurements.
• Recommend lenses, coatings, and frames to suit needs and prescriptions.
• Dispense eyewear and ensure proper fitting.
• Assist with insurance billing and processing orders.
• Document patient communications in records.

Skills

Customer service

MS Office

Communication

Multitasking

Problem solving

Interpersonal

Verbal communication

Written communication

Education

State licensure as optician

Tools

Practice management software

Point-of-sale

Job description

VSP Vision is seeking a guest-focused optician to help customers find eyewear solutions that best match their prescriptions and lifestyle. You will guide patients through frame and lens selections, ensure precise measurements, and coordinate with optometrists to deliver accurate prescriptions.

The role emphasizes exceptional customer service, efficient problem solving, and thorough documentation in the practice management system.