EyeCare Advisor (Part-Time) | Vision Experience

Luxottica Group; Maryland; On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Employee discounts

Health care

Retirement savings

Paid time off

Job summary

LensCrafters is hiring a part-time EyeCare Advisor to deliver the LensCrafters Experience, ensuring top-quality optometric care and seamless integration of the brand with patient and retail functions.

Responsibilities include greeting customers promptly, explaining services, managing prescriptions, operating POS, and maintaining HIPAA-compliant records while upholding store standards.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills (internal and external).
• Knowledge of current fashion trends.
• Strong communicator and listener.
• Problem solving ability.
• Familiarity with cash register, computers and calculators.
• Organization skills.
• Sales skills.
• Strong basic math skills.
• Knowledge of office and store merchandise.

Responsibilities

• Greets customers within 30 seconds.
• Promptly answers the telephone (3 rings).
• Explains all required paperwork, tests, products and services.
• Reviews prescriptions and patient information; consults with Optician/Managing Doctor when needed.
• Shows patience and courtesy to indecisive or difficult customers.
• Operates the POS system and handles payments accurately.
• Maintains proper store appearance and visual displays per guidelines.
• Handles patient records in HIPAA-compliant manner.
• Performs pre-examination tasks and explains measurements to patients.
• Provides care and guidance on contact lens handling.
• Supports Doctor’s office operations and inventory management.

Skills

Customer Service

Fashion Trends

Communication

Problem Solving

Cash Registers

Organization

Sales Skills

Math Skills

Merchandise Knowledge

Education

High School diploma or equivalent

Job description

LensCrafters is hiring a part-time EyeCare Advisor to deliver the LensCrafters Experience, ensuring top-quality optometric care and seamless integration of the brand with patient and retail functions.

Responsibilities include greeting customers promptly, explaining services, managing prescriptions, operating POS, and maintaining HIPAA-compliant records while upholding store standards.