Eye Surgery Scheduler and Patient Experience Lead

Paylocity; Hyattsville (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Flexible spending account

Generous paid time off

Job summary

Paylocity is seeking a highly organized Surgical Coordinator for our ophthalmology practice in Hyattsville, MD. The role focuses on managing surgical bookings, coordinating procedures, and ensuring a smooth patient experience in a fast-paced environment.

You will interact with patients, surgeons, and healthcare staff, maintaining detailed records and providing compassionate support throughout the process. A strong command of medical terminology and EMR systems is essential.

Qualifications

• Experience in a healthcare setting, ideally surgical scheduling or coordination.
• Strong understanding of medical terminology and surgical procedures.
• Exceptional communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency with computer systems and electronic medical records (EMR).

Responsibilities

• Coordinate and schedule surgical procedures with precision and efficiency.
• Communicate effectively with patients, surgeons, and healthcare professionals.
• Provide compassionate support and guidance to patients throughout the surgical process.
• Manage surgical scheduling inquiries with professionalism and accuracy.
• Obtain and maintain accurate patient information and surgical records.
• Collaborate with the surgical team to ensure optimal resource allocation.
• Adhere to HIPAA regulations and maintain patient confidentiality.
• Contribute to clinic efficiency through assigned administrative tasks.

Skills

Healthcare scheduling

Surgical scheduling

Communication

Organization

EMR proficiency

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Paylocity is seeking a highly organized Surgical Coordinator for our ophthalmology practice in Hyattsville, MD. The role focuses on managing surgical bookings, coordinating procedures, and ensuring a smooth patient experience in a fast-paced environment.

You will interact with patients, surgeons, and healthcare staff, maintaining detailed records and providing compassionate support throughout the process. A strong command of medical terminology and EMR systems is essential.