Eye Surgery Counselor - Cataract & LASIK Education

ICON Eyecare; Arlington (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision Discounts

401(k) with company match

Life Insurance

Short/Long Term Disability

Employee Assistance Program

Generous time off & company holidays

Job summary

EVP EyeCare in Arlington, TX seeks a Surgical Counselor to educate patients on cataract and LASIK options and guide them through pre-certification and scheduling. The role involves coordinating paperwork, discussing financing, and collecting fees for specialty lenses.

Ideal candidates have a medical office background and sales experience, with strong organizational and communication skills. Bilingual Spanish preferred; on-site position with benefits included.

Qualifications

• High school diploma or GED required.
• At least two years in a medical office setting.
• Prior Surgical Counseling experience preferred.
• Sales background is required.
• Knowledge of insurance carrier policies and procedures.
• Bilingual in Spanish preferred.
• Strong organizational and interpersonal skills.
• Ability to multi-task and work as a team.
• Experience with EHR and Microsoft Word.

Responsibilities

• Counsel and educate patient about upcoming surgery and lens options.
• Set surgery dates and post-surgical appointments.
• Send necessary paperwork for eligibility, benefits and authorization.
• Confirm pre-certification from insurance carriers.
• Discuss implant options and self-pay financing.
• Collect fees for specialty lenses and co-pays.
• Issue refunds for cancelled surgeries.
• Coordinate with referring Optometrists; transfer notes as needed.

Skills

Medical office experience

Surgical counseling

Sales background

Insurance knowledge

Bilingual Spanish (preferred)

Organizational skills

Team player

Computer/EHR proficiency

Microsoft Word

Education

High school diploma or GED

Tools

EHR

Microsoft Word

Job description

EVP EyeCare in Arlington, TX seeks a Surgical Counselor to educate patients on cataract and LASIK options and guide them through pre-certification and scheduling. The role involves coordinating paperwork, discussing financing, and collecting fees for specialty lenses.

Ideal candidates have a medical office background and sales experience, with strong organizational and communication skills. Bilingual Spanish preferred; on-site position with benefits included.