Vision Care Counselor & Patient Advocate

Surgery Partners, Inc.; Dallas (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account with employer贡献

Life Insurance

PTO

401(k) retirement plan with company 4

Job summary

Surgery Partners, Inc. seeks a Patient Counselor for Key Whitman Eye McKinney to interact with patients, doctors, and staff. You will guide patients from the initial call through consultations, educating them on cataract/Lasik options and helping select the best vision correction path.

The role requires strong communication, solid organizational skills, and experience in sales/relationship management, with a preference for medical experience. On-site position with competitive benefits.

Qualifications

• Bachelor's Degree desired and at least 3 years in sales/relationship management.
• Prior experience in a medical environment preferred.
• Strong organizational skills.
• Excellent communicator with a professional appearance and solid work history.
• Knowledge of compliance requirements and clinic policies.

Responsibilities

• Greet patients and create a comfortable environment.
• Counsel prospective patients and educate on vision correction options.
• Obtain patient history and payment information.
• Discuss financing/payment options with patients.
• Schedule surgeries and post-op appointments.
• Follow up on marketing leads and counseled patients.
• Collaborate with surgeons to select the best vision correction option.
• Screen potential candidates using ophthalmic equipment.
• Support marketing campaigns.

Skills

Excellent communicator

Strong organizational skills

Professional appearance

Solid work history

Relationship management

Sales experience

Education

Bachelor's Degree desired

Job description

Surgery Partners, Inc. seeks a Patient Counselor for Key Whitman Eye McKinney to interact with patients, doctors, and staff. You will guide patients from the initial call through consultations, educating them on cataract/Lasik options and helping select the best vision correction path.

The role requires strong communication, solid organizational skills, and experience in sales/relationship management, with a preference for medical experience. On-site position with competitive benefits.