Vision Care Counselor & Patient Advocate

Surgery Partners; McKinney (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account with employer

Life Insurance

PTO

401(k) retirement plan with company

Job summary

Surgery Partners in McKinney, TX seeks a Patient Counselor to greet patients, educate on vision correction options, and guide them through consultations and procedures (Cataract/Lasik). The role involves counseling prospective patients, obtaining histories, discussing financing, and coordinating surgeries under surgeon guidance.

The ideal candidate has a Bachelor's degree and at least three years in sales/relationship management, strong communication, and organizational skills; prior medical

Qualifications

• Bachelor's degree desired with 3+ years in sales/relationship management.
• Previous experience in a medical environment preferred.
• Strong organizational skills.
• Excellent communicator with professional appearance and solid work history.
• Knowledge of compliance requirements and clinic policies and procedures.

Responsibilities

• Greeting patients and creating a comfortable environment.
• Meet and counsel prospective patients and educate them on vision correction benefits.
• Educate each patient on the procedure and obtain necessary patient history and payment information.
• Discuss financing/payment options with patient.
• Scheduling patient surgeries and post-op appointments.
• Follow up on online or outside marketing leads.
• Follow up on counseled patients who have not chosen a vision correction procedure.
• Work closely with surgeons to select the best vision correction option.
• Use ophthalmic equipment to screen potential candidates for Lasik surgery.
• Work with marketing to promote monthly campaigns.

Skills

Communication skills

Organizational skills

Sales / relationship management

Medical environment experience

Professional appearance

Education

Bachelor's degree

Job description

Surgery Partners in McKinney, TX seeks a Patient Counselor to greet patients, educate on vision correction options, and guide them through consultations and procedures (Cataract/Lasik). The role involves counseling prospective patients, obtaining histories, discussing financing, and coordinating surgeries under surgeon guidance.

The ideal candidate has a Bachelor's degree and at least three years in sales/relationship management, strong communication, and organizational skills; prior medical