Lasik Vision Care Counselor & Scheduler

Key-Whitman Eye Center

McKinney (TX)

On-site

USD 42,000 - 64,000

Full time

3 days ago
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Benefits offered by this job

Health insurance
Health Savings Account with employer"s
Life Insurance
PTO
401(k) retirement plan with a company

Job summary

Key Whitman Eye Center in McKinney, TX seeks a Patient Counselor who will interact with patients, physicians and staff, guiding them from initial inquiry through consultations and procedures.

You will educate patients on vision correction options (Cataract/Lasik), discuss financing, schedule surgeries, and coordinate with surgeons and marketing to promote campaigns; a Bachelor's degree and 3 years in sales/relationship mgmt are preferred.

Qualifications

  • Bachelor's degree desired and a minimum of three years experience in sales/relationship management.
  • Previous experience in a medical environment preferred.
  • Strong organizational skills.
  • Excellent communicator and professional appearance.
  • Knowledge of compliance requirements and clinic policies.

Responsibilities

  • Greet patients and create a comfortable environment.
  • Counsel prospective patients and educate them on vision correction benefits.
  • Educate on procedures and obtain patient history and payment information.
  • Discuss financing/payment options with patient.
  • Schedule patient surgeries and post-op appointments.
  • Follow up on online or outside marketing leads.
  • Follow up with counseled patients who have not selected a procedure.
  • Work closely with surgeons to select the best option.
  • Use ophthalmic equipment to screen candidates for Lasik.
  • Collaborate with marketing to promote monthly campaigns.

Skills

Sales/relationship mgmt
Communication
Patient interactions
Organizational skills
Compliance awareness

Education

Bachelor's Degree

Job description

Key Whitman Eye Center in McKinney, TX seeks a Patient Counselor who will interact with patients, physicians and staff, guiding them from initial inquiry through consultations and procedures.

You will educate patients on vision correction options (Cataract/Lasik), discuss financing, schedule surgeries, and coordinate with surgeons and marketing to promote campaigns; a Bachelor's degree and 3 years in sales/relationship mgmt are preferred.

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