Eye Care Technician: Patient-First Optometry Support

eyecarecenter, OD, PA; Raleigh (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners is seeking an Optometric Technician to support a world-class Total Patient Experience. The technician aids in initial testing to prepare patients for exams, uses optical equipment, and assists the optometrist with comprehensive care.

The role emphasizes patient- and team-focused service, accurate equipment handling, and adherence to HIPAA and clinic protocols, with potential weekend hours and cross-location work.

Qualifications

• Previous medical office experience preferred.
• Minimum of 1 year interacting with customers or patients.
• Favorable result on background check as required by state.
• Proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with patients while delivering great medical support.
• Comply with all company policies and procedures including HIPAA.
• Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule.
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT.
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.).
• Clean all examination equipment including tonometer tip.
• Ability to interact with all levels of employees in a courteous, professional manner at all time.
• General office duties and cleaning to be assigned by manager.
• Consistently creating a positive work environment by being team-oriented and patient-focused.
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule.

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optometric Technician to support a world-class Total Patient Experience. The technician aids in initial testing to prepare patients for exams, uses optical equipment, and assists the optometrist with comprehensive care.

The role emphasizes patient- and team-focused service, accurate equipment handling, and adherence to HIPAA and clinic protocols, with potential weekend hours and cross-location work.