Optometric Technician - Total Patient Care & Benefits

eyecarecenter, OD, PA; New Bern (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners is seeking an Optometric Technician to support clinicians in delivering a world-class Total Patient Experience. You will operate testing equipment and assist with initial patient checks to prepare for exams.

The role emphasizes accuracy, HIPAA compliance, and teamwork in a clinical office setting. Prior ophthalmic or medical office experience is preferred, with opportunities for growth and patient-centered care. This position may require weekend shifts and flexible scheduling.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Skills

Customer service

Ophthalmic experience

Medical office experience

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optometric Technician to support clinicians in delivering a world-class Total Patient Experience. You will operate testing equipment and assist with initial patient checks to prepare for exams.

The role emphasizes accuracy, HIPAA compliance, and teamwork in a clinical office setting. Prior ophthalmic or medical office experience is preferred, with opportunities for growth and patient-centered care. This position may require weekend shifts and flexible scheduling.