Optometric Technician — Total Patient Experience Pro

EyeCare Partners LLC; Raleigh (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Full Benefits

401k with Matching

PTO & Holidays

Maternity Leave

Competitive Pay

Employee Discounts

Job summary

EyeCare Partners LLC is seeking an Optometric Technician to support the Total Patient Experience and prepare patients for exams with an Optometrist. You will operate testing equipment and ensure accurate data collection to assist the eye care team.

The role requires interaction with patients, adherence to HIPAA, and flexibility with scheduling, including possible weekend shifts. Prior ophthalmic or medical office experience is preferred.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Skills

Customer interaction

Medical office experience

Ophthalmic experience

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners LLC is seeking an Optometric Technician to support the Total Patient Experience and prepare patients for exams with an Optometrist. You will operate testing equipment and ensure accurate data collection to assist the eye care team.

The role requires interaction with patients, adherence to HIPAA, and flexibility with scheduling, including possible weekend shifts. Prior ophthalmic or medical office experience is preferred.