Eye Care Technician & Patient Experience Champion

Luxottica; Vernon Hills (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Job summary

LensCrafters, part of EssilorLuxottica, seeks an Optometric Technician to deliver the LensCrafters Experience and support the optometrist during exams. You will greet patients, prepare them, perform pre-exam testing, and ensure accurate data entry and HIPAA compliance.

The role emphasizes patient care, strong communication, and teamwork in a fast-paced retail optical setting, with opportunities to contribute to a high-quality patient experience.

Qualifications

• High School graduate or equivalent.
• Strong communication and interpersonal skills.
• Ability to prioritize tasks in a fast-paced environment.
• Comfort with handling patient information and HIPAA basics.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Greet patients promptly with a friendly smile and professional image.
• Assist the optometrist during eye exams and prepare patients for testing.
• Perform pre-exam testing and explain measurements to patients.
• Maintain accurate patient records and ensure HIPAA compliance.
• Support scheduling, product knowledge, and patient care throughout visits.

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Prioritization

Autonomy

Office knowledge

Math skills

Education

High School diploma or equivalent

Job description

LensCrafters, part of EssilorLuxottica, seeks an Optometric Technician to deliver the LensCrafters Experience and support the optometrist during exams. You will greet patients, prepare them, perform pre-exam testing, and ensure accurate data entry and HIPAA compliance.

The role emphasizes patient care, strong communication, and teamwork in a fast-paced retail optical setting, with opportunities to contribute to a high-quality patient experience.