Eye Care Technician I: Patient Care & Diagnostics

Eye Doctors WV; Vienna (VA); On-site; USD 36,000 - 54,000; Full time

Job summary

Eye Doctors WV is seeking an Optometric Technician I to support the optometrist in patient care and deliver a high-quality patient experience. Duties include pre-screening, medical history review, insurance education, and accurate documentation of exams.

The role requires 1+ years in eye care or medical office, strong communication, and multitasking skills. Full-time, on-site clinic position with a team-focused environment.

Qualifications

• Minimum 1+ years of experience in eye care or medical office.
• Strong verbal and written communication skills.
• Able to pre-screen patients and gather medical history.
• Comfort with insurance concepts and benefits.
• Excellent customer service and professional appearance.
• Flexibility to adapt to schedule changes.

Responsibilities

• Pre-screen patients and administer diagnostic tests.
• Gather medical history and communicate with doctors.
• Answer phones, greet patients, and schedule appointments.
• Educate patients on vision benefits and insurance.
• Post charges and verify benefits; coordinate scheduling.
• Document exams and follow-up instructions.
• Assist the team to meet goals.

Skills

Customer service

Communication

Time management

Attention to detail

Team player

Medical office experience

Education

High school diploma or equivalent

Tools

EMR systems

Billing software

Job description

Eye Doctors WV is seeking an Optometric Technician I to support the optometrist in patient care and deliver a high-quality patient experience. Duties include pre-screening, medical history review, insurance education, and accurate documentation of exams.

The role requires 1+ years in eye care or medical office, strong communication, and multitasking skills. Full-time, on-site clinic position with a team-focused environment.