Eye Care Technician I: Patient Care & Front Desk

Keplr-Vision-Group; Sherwood Forest (TN); On-site; USD 22,000 - 30,000; Full time

Job summary

Keplr-Vision-Group is seeking an Optometric Technician I to assist the optometrist and support patient care, exams, and documentation. You will screen patients, gather histories, educate patients on vision benefits, and coordinate scheduling to ensure a smooth patient experience.

The role emphasizes accuracy in billing, charting, and insurance verifications, with a flexible schedule and a strong team environment in the clinic.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multitasking and time management skills.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to do basic math.
• Team player with good interpersonal and listening skills.
• Passion for self-improvement and continuing education.
• Flexible to accommodate schedule changes on short notice to fulfill business needs.
• Previous experience as an Optometric Technician preferred but not required.
• Previous experience with electronic medical records preferred but not required.

Responsibilities

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests.
• Gather patient’s medical history
• Communicate with doctors, staff, and patients
• Answer phone calls, greet patients and schedule appointments
• Educate patients on their insurance coverage and vision benefits
• Train patients on proper contact lens use and care
• Obtain insurance authorizations and verification of benefits
• Accurately post charges for exam fees, co-pays, and products sold
• Assist other team members to reach goals
• Document optometry exams and procedures as performed by the doctor
• List diagnoses and symptoms and follow-up instructions and prescriptions
• Coordinate patient scheduling and monitor patient flow in the office

Skills

Customer service

Verbal communication

Written communication

Multitasking

Time management

Organizational skills

Attention to detail

Problem solving

Basic math

Team player

Interpersonal skills

Listening skills

Continuing education

Flexible schedule

Optometric technician experience

EMR experience

Education

High school diploma or equivalent

Job description

Keplr-Vision-Group is seeking an Optometric Technician I to assist the optometrist and support patient care, exams, and documentation. You will screen patients, gather histories, educate patients on vision benefits, and coordinate scheduling to ensure a smooth patient experience.

The role emphasizes accuracy in billing, charting, and insurance verifications, with a flexible schedule and a strong team environment in the clinic.