Eye Care Tech & Front Desk Specialist | Health & 401(k)

US VisionMed Partners; Santa Rosa (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive hourly pay

Bonus opportunities

Health and vision insurance

Paid vacation and time off

401(k) with employer matching

Job summary

US VisionMed Partners in Santa Rosa, CA is seeking a friendly Optometric Technician / Medical Receptionist to join our eye care team. The role blends front desk duties, patient care, and clinical support with training provided—no prior optometry experience required.

Responsibilities include greeting patients, answering calls, managing schedules, maintaining EHRs, verifying insurance, preparing exam rooms, and assisting during exams.

Qualifications

• Experience in medical receptionist, healthcare, or customer service preferred.
• Strong communication, organizational, and computer skills.
• Ability to multitask in a busy medical office.
• Clinical training provided; no prior optometry experience required.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer phones, manage emails, and coordinate daily schedules.
• Maintain patient charts, electronic health records (EHR), and office documentation.
• Verify insurance information and obtain authorizations.
• Coordinate patient flow and prepare examination rooms.
• Review medical histories and patient concerns.
• Perform preliminary testing, including blood pressure, visual fields, tonometry, and fundus photography.
• Assist the optometrist during examinations as needed.
• Maintain a clean, organized office.
• Follow HIPAA, OSHA, and infection control standards.

Skills

Communication

Organizational skills

Multitasking

Computer skills

Job description

US VisionMed Partners in Santa Rosa, CA is seeking a friendly Optometric Technician / Medical Receptionist to join our eye care team. The role blends front desk duties, patient care, and clinical support with training provided—no prior optometry experience required.

Responsibilities include greeting patients, answering calls, managing schedules, maintaining EHRs, verifying insurance, preparing exam rooms, and assisting during exams.