Eye Care Store Leader: Elevate Experience & KPIs

LensCrafters; Edison (NJ); On-site; USD 69,000 - 119,000; Full time

Benefits offered by this job

Bonus opportunity

Employee discounts

Health benefits

Paid time off

Job summary

LensCrafters in Edison, NJ is seeking a Store Manager to lead the store's operations, deliver exceptional customer experiences, and drive KPIs through strong team leadership and training.

Responsibilities include coaching staff, monitoring performance metrics, collaborating with the Doctor of Optometry, managing inventory, and ensuring safety programs while maintaining a positive, results-driven environment.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong leadership and people-management capabilities.
• Proven ability to drive KPIs and customer satisfaction.

Responsibilities

• Lead store team to deliver unsurpassed customer service.
• Train and coach staff using company programs.
• Analyze reports and implement action plans for KPIs.
• Hire and retain engaged team; collaborate with optometry staff.
• Ensure inventory, safety and visual standards are maintained.

Skills

Customer Service

Leadership

Team management

Communication

Sales skills

Time management

Education

High school diploma

College degree

Job description

LensCrafters in Edison, NJ is seeking a Store Manager to lead the store's operations, deliver exceptional customer experiences, and drive KPIs through strong team leadership and training.

Responsibilities include coaching staff, monitoring performance metrics, collaborating with the Doctor of Optometry, managing inventory, and ensuring safety programs while maintaining a positive, results-driven environment.