Eye Care Practice Ops & Growth Leader

EyeCare Partners LLC; Grand Rapids (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

EyeCare Partners LLC is seeking a Practice Administrator to oversee daily operations, financial performance, and team development across multiple locations. The role requires 8+ years of healthcare office management and strong leadership, with travel between sites as needed.

You will lead staffing, scheduling, budgeting, marketing initiatives, and HIPAA compliance to ensure a best-in-class patient experience and sustainable practice growth.

Qualifications

• 8+ years of healthcare office management or related leadership experience.
• Experience in practice growth, strategic planning, and marketing.
• Strong financial and operational management skills.
• Experience building relationships with referral sources, payers, and key stakeholders.

Responsibilities

• Lead daily practice operations, including staffing, scheduling, meetings, inventory, ordering, reporting, and training.
• Drive practice growth through strategic initiatives, marketing efforts, and expansion opportunities.
• Monitor market trends and implement business strategies to improve performance.
• Manage financial operations, including budgeting, reporting, billing oversight, and asset management.
• Analyze operational metrics and develop action plans to improve efficiency, productivity, and profitability.
• Coach, develop, and motivate team members to achieve performance and patient service goals.
• Partner with regional leadership and HR on recruitment, employee relations, and workforce planning.
• Ensure compliance with HIPAA, company policies, and safety standards.
• Foster a positive, patient-focused culture centered on teamwork and accountability.
• Perform other duties as assigned.

Skills

Leadership

Communication

Problem-solving

Data analysis

Customer service

Education

Bachelor's degree in Business Administration or Healthcare Management

High school diploma or GED

Tools

Microsoft Office

Job description

EyeCare Partners LLC is seeking a Practice Administrator to oversee daily operations, financial performance, and team development across multiple locations. The role requires 8+ years of healthcare office management and strong leadership, with travel between sites as needed.

You will lead staffing, scheduling, budgeting, marketing initiatives, and HIPAA compliance to ensure a best-in-class patient experience and sustainable practice growth.