Eye Care Practice Leader - Multi-Site Operations & Growth

ReFocus Eye Health; Hyattsville (MD); On-site; USD 70,000 - 98,000; Full time

Job summary

ReFocus Eye Health in Hyattsville, MD is seeking a results-oriented Practice Manager to oversee daily operations across multiple locations and execute our strategic vision in eye care.

You will lead staff, ensure compliant, efficient workflows, and collaborate with Medical Director and Operations to drive growth while maintaining exceptional patient service and interdepartmental coordination.

Qualifications

• Minimum of 1 year in healthcare management or a comparable leadership role.
• 4-year degree from an accredited university required.
• Experience with Nextech EMR is a significant advantage.
• Exceptional communication and relationship-building skills.

Responsibilities

• Oversee daily practice operations and ensure efficient workflows while following healthcare regulations.
• Manage staff schedules and develop a high-performance culture.
• Serve as the primary contact for patient inquiries and ensure resolutions.
• Partner with the Operations Team and Medical Director to develop and execute business plans that drive growth.
• Monitor equipment needs, manage procurement, and oversee IT/EMR system health.
• Maintain rigorous standards for regulatory compliance and clinical quality assurance.
• Act as liaison between Marketing, HR, Billing to ensure seamless processes across multiple sites.

Skills

Operational leadership

Team leadership

Patient advocacy

Strategic planning

Budget management

Resource management

Regulatory compliance

Cross-functional collaboration

Education

Bachelor's degree

Tools

Nextech EMR

Job description

ReFocus Eye Health in Hyattsville, MD is seeking a results-oriented Practice Manager to oversee daily operations across multiple locations and execute our strategic vision in eye care.

You will lead staff, ensure compliant, efficient workflows, and collaborate with Medical Director and Operations to drive growth while maintaining exceptional patient service and interdepartmental coordination.