Eye Care Office Leader & Growth Driver

MyEyeDr; Charlottesville (VA); On-site; USD 54,000 - 78,000; Full time

Benefits offered by this job

Bonuses and commission

Medical and dental coverage

Vision coverage and employee discounts

401(k) with company match

PTO and paid holidays from day one

Job summary

MyEyeDr. is seeking a General Manager to lead an eyecare office in Virginia. You will own patient experiences, financial performance, and team development, partnering with doctors and home office to deliver a best-in-class care experience.

As Office Leader, you will manage operations, KPI results, and staff growth while reporting to the District Manager. Some evenings and weekend shifts are required, with opportunities for growth and bonuses based on performance.

Qualifications

• Undergraduate degree or relevant years of experience serving in a management position (Retail/Hospitality strongly preferred)
• 2+ years in a leadership facing role
• Experience leading two or more employees to help achieve sales and operational objectives
• Experience driving business and sales operations in a complex, customer-facing, fast-paced environment
• Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.
• Upholds exceptional service standards and acts as a mentor to our team members and patients
• A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit
• Willing to learn about industry, product, full scope optical office roles, and services
• A natural leader with the ability to coach and inspire team members
• Team player who is willing to collaborate with all to provide the best patient experience

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
• Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
• Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
• Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
• Lead Doctor of Optometry business partnership and on-going relationship
• Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
• Lead performance and development in partnership with our District Manager for all team members
• Ensure our optical merchandise meets standards, patient requirements and requests

Job description

MyEyeDr. is seeking a General Manager to lead an eyecare office in Virginia. You will own patient experiences, financial performance, and team development, partnering with doctors and home office to deliver a best-in-class care experience.

As Office Leader, you will manage operations, KPI results, and staff growth while reporting to the District Manager. Some evenings and weekend shifts are required, with opportunities for growth and bonuses based on performance.