Eye Care Office Manager — Lead Team & Patient Experience

Premier Eye Associates; Prattville (AL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off (PTO)

Paid parental leave

Paid holidays

Employee discounts on eyewear

On-the-job training

Job summary

Premier Eye Associates is seeking an Office Manager to lead daily operations and develop the team in a patient-centered eye care practice. You will coach staff, optimize scheduling, and ensure a smooth patient flow from arrival to departure in a fast-paced environment.

The role emphasizes communication, accountability, and professionalism, with opportunities for advancement as the practice grows and refines its processes.

Qualifications

• High school diploma or equivalent; prior leadership or management experience.
• Strong communication and interpersonal skills.
• Ability to coach, motivate, and develop team members.

Responsibilities

• Lead, coach, motivate, and hold team members accountable to high standards of performance and patient care.
• Oversee daily office operations, staffing, scheduling, workflow, and patient flow to keep the practice running efficiently.
• Train and develop team members while promoting teamwork, professionalism, and continuous improvement.
• Monitor staff performance, address concerns promptly, and help maintain a positive and productive workplace.
• Ensure patients consistently receive an exceptional experience from check-in through check-out.
• Support front desk, technician, and optical functions when needed to maintain efficient patient flow.
• Help implement practice policies, procedures, goals, and operational improvements.
• Maintain strong communication between team members, doctors, and practice leadership.
• Identify problems, take initiative, and develop solutions before they interfere with patient care or office performance.
• Help drive the continued growth and success of the practice through strong leadership, organization, and accountability.

Skills

Leadership

Communication

Coaching

Organization

Teamwork

Accountability

Problem-solving

Prioritization

Decision-making

Patient focus

Education

High school diploma

Tools

Electronic Health Records (EHR) systems

Job description

Premier Eye Associates is seeking an Office Manager to lead daily operations and develop the team in a patient-centered eye care practice. You will coach staff, optimize scheduling, and ensure a smooth patient flow from arrival to departure in a fast-paced environment.

The role emphasizes communication, accountability, and professionalism, with opportunities for advancement as the practice grows and refines its processes.