Eye Care Office Manager: Drive Patient Experience & Profit

EyeCare Partners

Topeka (KS)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

Medical, Vision, Dental and Life Insur

401k + Employer Matching

PTO and Paid Holidays

Competitive Base Pay + Bonus

Paid Maternity Leave

Employee Discounts

Job summary

EyeCare Partners seeks an Office Manager in Topeka, KS to maximize retail sales while supporting patients' medical needs. You will manage all office operations, including team support, merchandising, inventory, training and safety to drive the Total Patient Experience and overall profitability.

The role requires strong leadership, HR management, and collaboration with doctors. Proficiency in Excel/Word/PowerPoint/Outlook is expected; ABO/NCLE licenses are preferred but not required, and travel

Qualifications

Eyecare / optical experience is preferred.
Favorable result on background check as required by state.
Must be able to provide proof of identity and right to work in the United States.

Responsibilities

Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
Conduct performance reviews and compensation evaluations for the office team.
Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.