Office Manager

The Eye Doctors; Topeka (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits package

401k with employer matching

PTO & holidays

Base pay + bonus

Maternity leave

Employee discounts

Job summary

The Eye Doctors is seeking an Office Manager to lead the daily operations of our Topeka office, driving Total Patient Experience and profitability. You will supervise staff, manage inventory, scheduling, and training while ensuring high standards of service and compliance with regulatory requirements.

Ideal candidates have management experience, eyecare background preferred, and the ability to coordinate between doctors and staff while upholding company policies and patient care quality.

Qualifications

• Management experience required.
• Eyecare / optical experience preferred.
• Background check as required by state.
• Proof of identity and right to work in the United States

Responsibilities

• Direct and drive overall sales and profitability of the office.
• Develop and maintain relationships between doctors and office team.
• Recruit, train, coach, and develop team members; manage KPI results.
• Conduct performance reviews and compensation evaluations.
• Ensure compliance with HIPAA, OSHA, and safety rules.
• Oversee day-to-day office operations including scheduling, meetings, inventory, and training.

Skills

Management

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Job Title

Office Manager

Company

The Eye Doctors

Location

Topeka, KS

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Competitive Base Pay + Bonus
• Paid Maternity Leave
• Employee Discounts

Hours

• Full Time
• Our offices are open Monday-Friday 8am-6pm, Saturday 8am-1pm
• Exact operating hours vary by day and location
  • You will not work all of these hours, but you do need to be available to work any shift within these hours
  • You may have to work a little earlier and/or later as needed

Summary

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company.

Essential Duties and Responsibilities

• Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
• Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
• Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
• Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

Qualifications

• Management experience required
• Eyecare / optical experience is preferred
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Education and/Or Experience

• High school diploma or GED required

Licenses and Credentials

• ABO, NCLE and/or LDO preferred, but not required

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Location

• Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

Physical Requirements

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.