Eye Care Front Desk & Patient Services Specialist

HERITAGE OPERATIONS GROUP LLC; Decatur (IL); On-site; USD 48,712,000 - 57,308,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Employer-Paid Life Insurance

Paid Time Off

Paid Holidays

DailyPay

Employee Assistance Program

Wellness Program

Free continuing education

Job summary

Heritage Operations Group LLC in Decatur, IL is seeking a friendly Medical Receptionist to join our eye care practice. You’ll greet patients, manage scheduling, registration, and insurance tasks, and help with general office duties in a HIPAA-compliant environment.

This is a full-time opportunity with competitive pay and benefits. You’ll handle payments, coordinate referrals, insurance verification, and maintain accurate patient records while upholding privacy standards in a welcoming,

Qualifications

• Strong customer service and communication skills.
• Ability to multitask in a fast-paced medical setting.
• Team player with a positive attitude.
• We value experience but will train the right candidate!
• Ability to sit, stand, walk, and perform basic office tasks.

Responsibilities

• Greet patients, schedule appointments, and update records.
• Verify insurance, process payments, and assist with billing.
• Maintain accurate patient files while following HIPAA guidelines.
• Handle phone calls, faxes, and other administrative tasks.
• Keep the front desk area clean and welcoming.

Skills

Customer service

Communication

Multitasking

Team player

Training provided

Education

High school diploma or equivalent

Job description

Heritage Operations Group LLC in Decatur, IL is seeking a friendly Medical Receptionist to join our eye care practice. You’ll greet patients, manage scheduling, registration, and insurance tasks, and help with general office duties in a HIPAA-compliant environment.

This is a full-time opportunity with competitive pay and benefits. You’ll handle payments, coordinate referrals, insurance verification, and maintain accurate patient records while upholding privacy standards in a welcoming,