Patient Services & Front Desk Specialist

HERITAGE OPERATIONS GROUP LLC; Jacksonville (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health Insurance for full-time

Paid Time Off

Paid holidays

Dental Insurance

Vision Insurance

Employer-Paid Life Insurance

Employee Assistance Program

Wellness Program

Free continuing education

DailyPay

Job summary

Heritage Operations Group LLC is seeking a friendly Medical Receptionist for our eye care practice in Jacksonville. You will be the first contact for patients, handling scheduling, registration, insurance, and routine front-desk tasks with a patient-first approach.

The role is full-time, with benefits including health coverage, paid time off, and education opportunities. The position requires strong communication and multitasking skills in a busy medical setting.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask in a fast-paced medical setting.
• Team player with a positive attitude.
• We value experience but will train the right candidate!
• High school diploma or equivalent.
• Ability to sit, stand, walk, and perform basic office tasks.

Responsibilities

• Greet patients, schedule appointments, and update records.
• Verify insurance, process payments, and assist with billing.
• Maintain accurate patient files while following HIPAA guidelines.
• Handle phone calls, faxes, and other administrative tasks.
• Keep the front desk area welcoming.

Skills

Customer service

Communication

Multitasking

Team player

Positive attitude

Education

High school diploma or equivalent

Job description

Heritage Operations Group LLC is seeking a friendly Medical Receptionist for our eye care practice in Jacksonville. You will be the first contact for patients, handling scheduling, registration, insurance, and routine front-desk tasks with a patient-first approach.

The role is full-time, with benefits including health coverage, paid time off, and education opportunities. The position requires strong communication and multitasking skills in a busy medical setting.