Ophthalmology Medical Receptionist – Patient Care & Scheduling

Coast Medical Service; Joliet (IL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical

HSA or FSA Plans

Employer-Paid Group Life

Employer-Paid Disability

Paid Time Off

Paid Holidays

Vision Care Benefits

401k Profit Sharing

Cash Balance Plan

Voluntary Benefit Offerings

Job summary

Advanced Eye Care in Joliet, IL is seeking a Medical Receptionist to join a fast-paced ophthalmology practice. You will greet patients, verify demographics and insurance, collect co-pays, schedule, and manage a multi-line phone system.

The ideal candidate has 2+ years in a medical office, familiarity with Medicare/Medicaid, and strong communication. This on-site role offers competitive benefits and opportunities to contribute to patient-centered care.

Qualifications

• 2+ years of experience in a medical office or clinic (ophthalmology preferred).
• Knowledge of medical practice operations, especially ophthalmology/optometry.
• Familiarity with Medicare, Medicaid, and managed care plans.
• Experience with multi-line phone systems and standard office equipment.

Responsibilities

• Greeting and checking in patients; verifying demographics and insurance; collecting co-pays and balances.
• Scheduling appointments according to clinic protocols.
• Managing a high-volume, multi-line phone system with professionalism and warmth.
• Reviewing and processing online appointment requests and digital intake forms (Klara).
• Maintaining accurate insurance information and recognizing differences between PPO, POS, and HMO plans.
• Scanning insurance cards and required documentation.
• Reviewing and processing messages from the on-call service.
• Managing incoming faxes and routing them appropriately.
• Assisting with patient balance inquiries and processing payments, including Card-on-File transactions.
• Selling over-the-counter products and cataract evaluation prep supplies.
• Coordinating care with outside providers and obtaining medical records.
• Keeping the reception and waiting areas clean and organized.
• Participating in staff meetings and completing projects assigned by the Office Manager.

Skills

Medical office experience

Ophthalmology knowledge

Medicare/Medicaid familiarity

Multitasking

Strong communication

Tools

Klara

Multi-line phone system

Medical records handling

Job description

Advanced Eye Care in Joliet, IL is seeking a Medical Receptionist to join a fast-paced ophthalmology practice. You will greet patients, verify demographics and insurance, collect co-pays, schedule, and manage a multi-line phone system.

The ideal candidate has 2+ years in a medical office, familiarity with Medicare/Medicaid, and strong communication. This on-site role offers competitive benefits and opportunities to contribute to patient-centered care.