Eye Care Front Desk & Eyewear Technician

Optical Outlets; Florida; Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Optical Outlets in Florida is seeking an assistant to support patients while aiding the Doctor and Office Manager to ensure smooth patient flow. You will greet customers, verify insurance, and help with dispensing eyewear, with a focus on accuracy and exceptional service.

The role requires 1–2 years in a related field, strong MS Office skills, and excellent communication. Join a team committed to patient satisfaction and efficient operations.

Qualifications

• 1–2 years of experience in a related field.
• Working knowledge of MS Office package.
• Effective verbal communication to handle inquiries.
• Strong written communication to document patient visits.
• Excellent interpersonal and rapport-building skills.
• Ability to ask relevant questions and listen in a fast-paced environment.

Responsabilités

• Attract and retain customers by providing unsurpassed customer service.
• Greet customers and explain exam pricing clearly.
• Check-in and pretest patients efficiently.
• Verify insurance prior to Doctor encounter.
• Answer phones in a timely manner.
• Assist in dispensing eyewear.
• Maintain patient satisfaction from the first interaction.
• Adjust or fit eyewear carefully and accurately.
• Inform Office Manager of any office problems.
• Perform tasks assigned by Office Manager.

Connaissances

Customer service

Verbal communication

Written communication

Interpersonal skills

Multitasking

Listening

Outils

MS Office

Description du poste

Optical Outlets in Florida is seeking an assistant to support patients while aiding the Doctor and Office Manager to ensure smooth patient flow. You will greet customers, verify insurance, and help with dispensing eyewear, with a focus on accuracy and exceptional service.

The role requires 1–2 years in a related field, strong MS Office skills, and excellent communication. Join a team committed to patient satisfaction and efficient operations.