Eye Care Experience Coordinator

Total Vision; Seal Beach (CA); On-site; USD 34,000 - 42,000; Full time

Job summary

Total Vision is seeking a friendly and organized front desk administrator for our Seal Beach, CA practices. You will greet patients, manage check‑in, schedule appointments, verify insurance, and handle calls while supporting doctors and staff.

This on-site role requires excellent communication, multitasking abilities, and comfort with EHR systems. A high school diploma is required; ophthalmic/medical experience is a plus. This on-site position offers growth in a thriving eye-care network.

Qualifications

• High school diploma or GED or equivalent.
• Experience in ophthalmic/medical industry is a plus but not required.
• Strong communication and multitasking skills.

Responsibilities

• Greet patients and complete check-in with a friendly, professional approach.
• Answer phones, schedule appointments per doctor preferences, and relay messages.
• Verify insurance eligibility and audit claims as needed.
• Enter routing slips and documents into the EHR system.
• Confirm next day's appointments and manage recalls.
• Prepare patient charts for upcoming visits.
• Support front desk organization and perform opening/closing tasks.
• Process contact lens sales via calls and transitions.
• Travel between practices as needed.

Skills

Flexibility

Patient rapport

Communication skills

Multi-tasking

EHR familiarity

Education

High school diploma or equivalent

Tools

EHR software

Insurance systems

Job description

Total Vision is seeking a friendly and organized front desk administrator for our Seal Beach, CA practices. You will greet patients, manage check‑in, schedule appointments, verify insurance, and handle calls while supporting doctors and staff.

This on-site role requires excellent communication, multitasking abilities, and comfort with EHR systems. A high school diploma is required; ophthalmic/medical experience is a plus. This on-site position offers growth in a thriving eye-care network.