Lycoming County Extension Office Manager

Penn State University; Northern (KY); Hybrid; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Comprehensive benefits package

Job summary

Penn State Extension in Lycoming County seeks an Office Manager to oversee daily operations, financial oversight, and program support for 4-H and Master Gardener initiatives.

The role requires strong organizational skills, experience with Penn State systems, and the ability to coordinate scheduling, communications, and event logistics. It offers a competitive benefits package and tuition discount for employees.

Qualifications

• Proven administrative experience in educational or nonprofit settings.
• Knowledge of Penn State systems (SAPConcur, SIMBA, Workfront, ServiceNow) and Extension programming is required.
• Strong organizational, communication, and customer service skills.
• Experience with CRM platforms, especially Salesforce.
• Proficiency in social media and basic graphic design tools is desirable.

Responsibilities

• Manage financial accounts in line with Penn State procedures, including budgeting and reconciliations.
• Serve as purchasing agent for office supplies and publications; manage equipment.
• Coordinate scheduling for staff, educators, and meetings; manage calendars.
• Support program promotion with materials and publication management.
• Maintain CRM databases and assist with communications and volunteer management.
• Track volunteer clearances and hours; assist with Master Gardener and 4-H activities.

Skills

Administrative experience

CRM Salesforce

Customer service

Office coordination

Education

HS diploma

Tools

SAPConcur

SIMBA

Workfront

ServiceNow

Job description

This position is funded for 3 year(s); continuation past 3 year(s) will be based on university need, performance, and/or availability of funding.

POSITION SPECIFICS

Penn State Extension in Lycoming County is seeking a detail-oriented Office Manager to provide comprehensive office management, financial oversight, and program support. This role ensures smooth daily operations and supports key initiatives including the 4-H and Master Gardener programs.

Key Responsibilities Manage financial accounts in compliance with Penn State accounting procedures, including budget monitoring, expenditure processing, receipting, bank deposits, and reconciliation. Serve as purchasing agent for office supplies and publications; maintain office equipment. Act as primary liaison for internal and external contacts; provide front-line customer service and general office support. Coordinate scheduling for staff, educators, and departmental meetings; manage calendars and appointments. Support program promotion by assisting educators with flyers, brochures, media releases, and publication management. Maintain and update CRM databases (Salesforce); assist with communications and volunteer management. Track volunteer clearances and hours; must have experience with Connect (Master Gardener) and Zsuites (4-H). Assist with planning and setup of workshops, classes, and special events; manage meeting space logistics and security requirements. Support social media and website communications (Facebook, PLONE, Twitter); draft and distribute press releases for Extension programs.

Qualifications

Proven administrative experience, preferably in an educational or nonprofit setting. Knowledge of Penn State systems (SAPConcur, SIMBA, Workfront, ServiceNow) and procedures and Extension programming and operations is required. Strong organizational, communication, and customer service skills. Experience with CRM platforms, especially Salesforce. Proficiency in social media and basic graphic design tools is desirable.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

• General Equivalency Diploma (GED) or High School (HS)
• 2+ years of relevant experience
• Required Certifications: None

BACKGROUND CHECKS/CLEARANCES

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. This position requires that you operate a motor vehicle as a part of your job duties. A valid driver’s license and successful completion of a motor vehicle records check will be required in addition to standard background checks. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

There's a reason Penn State consistently ranks among the top one percent of the world's universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom - it's the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania's sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters - more than half a million strong - driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.