Express Service Advisor: Growth & Benefits

Morries Minnetonka Subaru Llc; Oak Knoll (MN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Medical coverage

HSA and Copay plans

Dental and vision coverage

PTO accrual starting at 2 weeks

Life insurance (free)

AD&D, disability coverage

Flexible spending plans

Job summary

Morries Minnetonka Subaru LLC is seeking a Service Advisor to greet customers, collect vehicle information, and document problems for repair. You will inspect vehicles, notify customers when work is needed, and secure agreement on estimates and timelines.

You will communicate progress, follow up on estimates, handle phone inquiries, deliver completed vehicles, and support the service manager. CDK experience is preferred but not required; we value problem solving, clear communication, and

Qualifications

• Problem solving skills and strong communication abilities.
• Professional personal presentation and organizational skills.
• CDK experience preferred but not required.

Responsibilities

• Greet customers, listen to the problem, and collect vehicle information.
• Inspect vehicles for bodywork and notify the customer if work is needed.
• Secure agreement on repairs; cover cost estimate and timeline.
• Advise customers on car care per manufacturer specifications.
• Handle inquiries, follow up on progress, and notify customers of changes.
• Deliver vehicles, explain charges, and review work performed.
• Refer leads to sales and assist the service manager as needed.
• Follow safety procedures to avoid fumes or exposure.

Skills

Problem solving

Verbal communication

Written communication

Organizational skills

Professional presentation

Tools

CDK

Job description

Morries Minnetonka Subaru LLC is seeking a Service Advisor to greet customers, collect vehicle information, and document problems for repair. You will inspect vehicles, notify customers when work is needed, and secure agreement on estimates and timelines.

You will communicate progress, follow up on estimates, handle phone inquiries, deliver completed vehicles, and support the service manager. CDK experience is preferred but not required; we value problem solving, clear communication, and