Express Service Advisor: Fast, Customer-Driven Auto Care

FIVE STAR FORD OF PLANO LLC; Dallas (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Employee discounts

Opportunities for advancement

Job summary

Five Star Ford Dallas is seeking a motivated Quick Service Advisor for our Express Service team. You’ll greet customers, write repair orders, and coordinate with technicians to keep vehicles moving through the lane.

We value strong communication, organization, and a customer-first attitude. Automotive dealership experience is preferred, and a valid driver's license is required. This on-site role offers opportunities for growth.

Qualifications

• Customer service experience is required.
• Automotive dealership experience preferred.
• Valid driver's license required.
• Background check and drug screen prior to employment are required.

Responsibilities

• Greet customers and write repair orders.
• Recommend maintenance based on vehicle needs.
• Communicate with technicians and customers throughout the repair process.
• Explain completed services and process payments.
• Deliver exceptional customer service.

Skills

Customer service

Communication skills

Organizational skills

Tools

POS system

Job description

Five Star Ford Dallas is seeking a motivated Quick Service Advisor for our Express Service team. You’ll greet customers, write repair orders, and coordinate with technicians to keep vehicles moving through the lane.

We value strong communication, organization, and a customer-first attitude. Automotive dealership experience is preferred, and a valid driver's license is required. This on-site role offers opportunities for growth.