Quick Service Advisor Dealership Automotive

FIVE STAR FORD OF PLANO LLC; Dallas (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Employee discounts

Opportunities for advancement

Job summary

Five Star Ford Dallas is seeking a motivated Quick Service Advisor for our Express Service team. You’ll greet customers, write repair orders, and coordinate with technicians to keep vehicles moving through the lane.

We value strong communication, organization, and a customer-first attitude. Automotive dealership experience is preferred, and a valid driver's license is required. This on-site role offers opportunities for growth.

Qualifications

• Customer service experience is required.
• Automotive dealership experience preferred.
• Valid driver's license required.
• Background check and drug screen prior to employment are required.

Responsibilities

• Greet customers and write repair orders.
• Recommend maintenance based on vehicle needs.
• Communicate with technicians and customers throughout the repair process.
• Explain completed services and process payments.
• Deliver exceptional customer service.

Skills

Customer service

Communication skills

Organizational skills

Tools

POS system

Job description

Description

Five Star Ford Dallas is seeking a motivated, customer-focused Quick Service Advisor to join our dealership's Express Service team. In this role, you'll be the first point of contact for customers seeking routine maintenance services such as oil changes, tire rotations, battery replacements, and multi-point inspections. You'll provide exceptional customer service while ensuring vehicles move efficiently through our Quick Lane process.

If you enjoy helping people, thrive in a fast-paced environment, and are passionate about delivering an outstanding customer experience, we'd love to meet you.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Employee discounts
• Opportunities for advancement

Responsibilities

• Greet customers and write repair orders
• Recommend maintenance based on vehicle needs
• Communicate with technicians and customers throughout the repair process
• Explain completed services and process payments
• Deliver exceptional customer service

Requirements

• Customer service experience required
• Automotive or dealership experience preferred
• Strong communication and organizational skills
• Valid driver's license
• Willing to submit to a background check and drug screen prior to employment.